Return Policy

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.  Please verify your order before purchase, if you have any questions about compatibility please contact us.  We do not refund for errors in ordering, exchange or store credit only.

All returns require prior authorization, please contact us at rma@aqualitywater.com or call 210-493-4545 extension 2.